• Report: #1048469
Complaint Review:


  • Submitted: Sat, May 04, 2013
  • Updated: Sat, May 04, 2013

  • Reported By: raerie81 — CRANFORD New Jersey
PO Box 3540 Silver Springs, Nevada USA

Loan4utoday This company has debited $60 from my checking account without authorization. I have made several attempts to get a hold of someone to submit to me the form in which they claim I have signed and I get no response. Silver Springs Nevada

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This company has debited a total of $60 from my account. 

I contacted the company via email and was issued the following response:

Good Morning,

We do understand what you are stating, but if we hadn’t received your personal information on the application that was submitted recently for a payday loan, then we wouldn’t have debited your account.

It is stated in the terms and conditions, as well as the privacy policy on the website when you applied; that your application would be sent to a third party and that you would occur a $30 fee for the service provided. By submitting your application and clicking the box that says yes you agree to the terms/conditions, at that point was when you verified that you understood and agree to these terms.

When clicking yes and submitting the application, that was your signature/authorization.  We then processed your application and debited your account the one-time application fee. If you accept a loan offer from one of our lenders this $30 will be reimbursed to you through the interest of the loan.

When an application is submitted it may not have been through our main domain it could have been through any of our affiliated partners. Once the application is submitted at that time all your personal and banking information is entered, the terms and conditions are agreed upon and the payment is authorized. We then as the application broker process the application and submit to multiple lenders. The lenders then will be in contact with you by phone or email. Once the application has processed through our system and submitted to the lender network a refund cannot be issued unless there is no loan offer made after 60 days of $100 or more.

Best Regards,

Customer Service

I have placed a complaint with my bank which was reversed because they "provided proof of authorization" yet that has not been given to me. I have not authorized this debit and have not applied for any kinds of loans in over a year. 

I have placed a complaint against the company with the Better Business Bureau in Nevada. I will also be placing a complaint locally in the state of New Jersey as well. 

I do not see any resolution as of now since there are so many similar complaints...everywhere!

This report was posted on Ripoff Report on 05/04/2013 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/loan4utoday/silver-springs-nevada-89429-3540/loan4utoday-this-company-has-debited-60-from-my-checking-account-without-authorization-1048469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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