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Report: #1292952

Complaint Review: LoanCare - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous in Florida — Cape Coral Florida USA
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  • LoanCare Internet USA

LoanCare Internet

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 I'm dealing with them on a claim right now from major torado damage. It has been a nightmare. They rarely return phone calls, find any reason not to pay claims, and the agents you talk to admit the dont know much about their process except everything takes 3-5 days processing but in reality you're really looking at weeks to get your own money. My insurance company paid the claims but then my mortgage company uses this place to hold the funds until repairs are made, multiple inspections and they try to pay everything to one of my many contractors instead of the individual contractor who is due the money. They rejected one of my claims sayi g they couldnt read the address but I had sent them my original and it was clear on my copy I made for myself. I've been trying for weeks to get reimbursed for several thousand out of pocket expenses and their processor randomly picked some of the smallest receipts to pay skipping a $450 and $100 sent in the same batch. They didnt even know they had missed them until I called and the receipts were on the same sheet. This has been a nightmare of incompetence.

This report was posted on Ripoff Report on 03/10/2016 08:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/loancare/internet/loancare-internet-1292952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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