Report: #893676

Complaint Review:

  • Submitted: Wed, June 06, 2012
  • Updated: Wed, June 06, 2012
  • Reported By: kpd — Kansasville Wisconsin United States of America

    Internet, California
    United States of America Switch and bait on mortgage terms after locking in rate and charging us $495.00 Internet, California

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When we agreed to lock in the loan rate on Feb. 22, we were told that this loan would have a total of $3484 total cost of closing fees, and NO points.   When we finally received the the estimated HUD  statement on May 4 it included an additional $2710.13 in points, even though we were told that there would be NO points.

The company took so long to arrange the loan, and then wanted  to charge us extension fees, even though I had to pursue constantly, the loan officer in charge of the loan, to move things along. We provided all information right away. We consider this bait and switch and a huge waste of our time and energy.  We would like our $495 back, because they changed the terms, without us knowing. I have all emails to back up these claims. 
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This report was posted on Ripoff Report on 06/06/2012 09:50 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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