• Report: #893676
Complaint Review:


  • Submitted: Wed, June 06, 2012
  • Updated: Wed, June 06, 2012

  • Reported By: kpd — Kansasville Wisconsin United States of America
Internet, California United States of America

LoanDepot.com Switch and bait on mortgage terms after locking in rate and charging us $495.00 Internet, California

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When we agreed to lock in the loan rate on Feb. 22, we were told that this loan would have a total of $3484 total cost of closing fees, and NO points.   When we finally received the the estimated HUD  statement on May 4 it included an additional $2710.13 in points, even though we were told that there would be NO points.

The company took so long to arrange the loan, and then wanted  to charge us extension fees, even though I had to pursue constantly, the loan officer in charge of the loan, to move things along. We provided all information right away. We consider this bait and switch and a huge waste of our time and energy.  We would like our $495 back, because they changed the terms, without us knowing. I have all emails to back up these claims. 

This report was posted on Ripoff Report on 06/06/2012 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/loandepotcom/internet-california-/loandepotcom-switch-and-bait-on-mortgage-terms-after-locking-in-rate-and-charging-us-49-893676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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