Complaint Review: Logitech WiLife
Logitech WiLife camera fails often and product support is horrendous, Internet
*General Comment: You are not alone
Finally -- camera 3 -- same problem -- and now Logitech claims it's my home's electrical circuits to blame! Why that wasn't an issue the previous two times is a mystery. Why those same circuits support a wide range of electronics but not a simple external webcam is a mystery. Why the first camera worked just fine on the same circuit for three months is a mystery.
I asked for a full refund of my system and the $70+ I paid for a "access my camera anywhere while I'm traveling" service contact that was useless since my camera was "down" so much. [continued below]....
I'm particularly frustrated because I've been a fan and purchaser of multiple other Logitech products, to include several webcams, mice, etc. And I told Logitech that in my correspondence. To no avail.
To Logitech, in my opinion, customer service is an oxymoron.
This report was posted on Ripoff Report on 02/12/2010 03:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/logitech-wilife/internet/logitech-wilife-camera-fails-often-and-product-support-is-horrendous-internet-568730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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