• Report: #1077113
Complaint Review:


  • Submitted: Mon, August 19, 2013
  • Updated: Mon, August 19, 2013

  • Reported By: Bryan — Lake Villa Illinois
Nationwide USA

Logitech Anywhere MX mouse Lake Villa Nationwide

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

As a student going to a new university, I purchased a new laptop and a Logitech Anywhere MX mouse.  As I do with all new products, I registered the mouse online with Logitech in case something goes wrong and I need replacement or support.  A year later, my mouse stopped working.  The left button will not click 90% of the time, and when it does, it will not remain clicked so I cannot drag over items or move items on my screen.

I contacted Logitech support and they refused to help me.  It turns out that even though you register the product for warranty, the warranty department cannot look up your registered product.  Therefore, they will not replace their defected product due to I could not find the receipt a year after the item was purchased.  When I asked to speak with a Supervisor, I was placed on hold.  When the supervisor picked up the phone, it sounded like the last thing on his mind was customer support.  I explained what my problem was and he would not help, nor recommend a solution to my problem.


This report was posted on Ripoff Report on 08/19/2013 01:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/logitech/nationwide/logitech-anywhere-mx-mouse-lake-villa-nationwide-1077113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Logitech

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?