• Report: #999171
Complaint Review:

LogJam Electronics

  • Submitted: Fri, January 18, 2013
  • Updated: Fri, January 18, 2013

  • Reported By: Matt — Washington DC Virginia United States of America
LogJam Electronics
5001 Eastwood Way Internet United States of America

LogJam Electronics Jim Surface Accepted a return for a defective product but never gave me my refund. Internet

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I purchased a iPod integration system for my car. I went to Best Buy and had it installed. The employee proved to me that one of the 3mm jacks were broken on the interface kit. I contacted LogJam and they told me to send the product back and they would issue me a refund. Upon completion of their online form and sending the item back I received a response saying it would take about 4-6 weeks to process a refund. After about 6 weeks, I e-mailed the company back and did not receive a response. Every month, about twice a month, for about 7 months now I have been emailing this company demanding my refund. The company has yet to respond to my e-mails or answer any of my phone calls. 

This report was posted on Ripoff Report on 01/18/2013 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/logjam-electronics/internet/logjam-electronics-jim-surface-accepted-a-return-for-a-defective-product-but-never-gave-me-999171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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