• Report: #981730
Complaint Review:


  • Submitted: Thu, December 13, 2012
  • Updated: Thu, December 13, 2012

  • Reported By: Linda — Carleton Michigan U.S.A.
Internet United States of America

LOLShirts.com Tanga no customer service Internet

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This place in unbelievable.  I have learned my lesson about shopping without coming here first. 

I ordered 5 shirts for Christmas presents on November 26.  I receive an email confirmation saying that the shirts would be delivered about December 5, 2012.  About December 8, I sent them an email via form at their website.  There is no phone number, because I would have taken that route had there been one.  I received an email in response with a ticket number and was told that someone would contact me in 48 hours.  I was never contacted.  On December 9, I sent another email.  Again, a ticket number and a promise of being contacted within 48 hours.  On December 10, I sent another email letting them know that I felt ripped off. 

That day, I received 3 of the 5 shirts.  I was missing two.

Here it is, December 13, 2012, and I am still missing the two shirts.   I checked my order status, and it says that all shirts were delivered!!  I sent more emails.  I found other email addresses, and sent emails to those as well.  Finally someone responded and asked what shirts were missing so they could be sent out.  I replied to that email with the information requested.  I thought I had finally gotten somewhere!  Wrong!  Instead, I received another email asking if I wanted a refund or if I still wanted the shirts shipped.  I replied that I still needed the shirts, and that I felt that they shoud upgrade my shipping to make sure I received the shirts on time.  

Instead, I received another email (yeah, they couldn't respond to the first 6 or 7 emails, but now they can???), saying that the warehouse would be notified and the shirts would be shipped.   No reply at all regarding the upgrade in shipping.  I wrote back asking if the shirts would be the correct ones, the correct size, and when they would arrive.  Still waiting on a response to that one.  


This report was posted on Ripoff Report on 12/13/2012 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lolshirtscom/internet/lolshirtscom-tanga-no-customer-service-internet-981730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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