Report: #1019741

Complaint Review: Lone Tree Veterinary Medical Center

  • Submitted: Sun, February 24, 2013
  • Updated: Sun, February 24, 2013
  • Reported By: Ellie's Mom — Lone Tree Colorado United States of America
  • Lone Tree Veterinary Medical Center
    8681 E Lincoln Ave
    Lone Tree, Colorado
    United States of America

Lone Tree Veterinary Medical Center Damaged My Purebred Scottie's Ear Lone Tree, Colorado

Show customers why they should trust your business over your competitors...

I brought my puppy here to have her spayed in late January. I scheduled the appointment and was sure to tell them I wanted the lapraoscopy pack so she could recovery quickly. They called the night before to confirm this. I arrived at 7:15 the next morning and they had not sterilized the instruments for the lapraoscopy, knowing full well I was coming in that morning. The choice they gave me was to reschedule or leave her there and they would do the surgery once the instruments had been cleaned. I had to leave my dog with them for the whole day.

That wasn't even the worst part. The surgery went fine, but that evening, we noticed that her one ear wasn't standing up like the other one. It turned out that she had gotten a nasty spider bite at the vet. The poison ate through a hole through her ear and it has yet to stand up a month later. It is still healing and has atrophied, so I have my doubts that it is going to fully recover. I would NEVER leave my dog unsupervised with them again. One of the vets there who saw her even admitted to us that it had almost certainly happened at their facility while she was under anesthesia.

Now I have a purebred scottie that cost me a lot of money whose ear does not stand up. I have been telling everyone I know who takes their animals here not to. I would not trust them with my dog again. Please take your animal elsewhere. 
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/24/2013 11:04 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.