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Report: #330364

Complaint Review: Loot Fetch - Internet

  • Submitted:
  • Updated:
  • Reported By: Wayne Michigan
  • Author Confirmed What's this?
  • Why?
  • Loot Fetch lootfetch.com Internet U.S.A.

Loot Fetch A service site that gives you no service Internet

*UPDATE Employee: Refunds and Items

*UPDATE Employee: Loot Fetch - USA

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This site claims to procure items for you in the game "World of Warcraft". I ordered a few items from them. Their site says the time frame for recieving the items is 24 to 72 hours. When 72 hours came and went I emailed them(only way they have to communicate with them). I recieved a canned response that they had some computer problems and that they were a 100% corrected. I wait another 72 hours. recieve nothing. I email-no response. I emailed every other day for about a week and a half. I never get a response back this whole time. I had a few days before 30 days were up from my time of purchase, so I went to my credit card company and had the charges reversed(thank God). I dont know if I was a fluke, but I doubt it. I gave them many, many chances to get a hold of me.

I would think twice about using this company. If you really feel the need I would strongly suggest only ordering one item first, so when you do get screwed you are not out too much money. These type of companys are usually chinese. I went with this one because they were located in California. An American company. Its a real shame the only American company in this field ends up being a big turd.

Eli
Wayne, Michigan
U.S.A.

This report was posted on Ripoff Report on 05/03/2008 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/loot-fetch/internet/loot-fetch-a-service-site-that-gives-you-no-service-internet-330364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 UPDATE Employee

Refunds and Items

AUTHOR: Loot Fetch - (U.S.A.)

POSTED: Thursday, June 19, 2008

Hello,

We are a 100% fair company. Please try us out and you will see for yourself we are the REAL THING. We have 1000's of happy customers and are the ONLY fully reliable provider of WoW items for sale on earth. Our competition claims to sell items but cannot do what we do. We have a 100% refund policy on items. So that pretty much covers it. Try us out with a purchase of any size and you will see what we can do. We have some customers trust us with $1000s of dollars and have used us since we started.

Mail me anytime from the site.... Check out our past record on ebay if you like :)
It's 99.8%. See you in epic gear soon.

Matt
LF

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#1 UPDATE Employee

Loot Fetch - USA

AUTHOR: Loot Fetch - (U.S.A.)

POSTED: Tuesday, May 06, 2008

Hello Eli,

I looked up your transaction. Please note that we will be happy to refund any order at any time before items are sent. We have a policy of refunding for any items not able to be sent for any reason as stated in our FAQ. Next time just state that you would like a refund and we will make sure you get it.

Either way sorry for any troubles. I will make sure you are credited in full of course on your account.

And yes - we are NOT chinese...and yes we are the real thing. ENJOY !

Matt
Loot Fetch

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