• Report: #1059265
Complaint Review:

Lowell Five Bank

  • Submitted: Fri, June 14, 2013
  • Updated: Fri, June 14, 2013

  • Reported By: khar — manchester New Hampshire
Lowell Five Bank
750 Main Street, Haverhill MA Haverhill, Massachusetts USA


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Lowell Five Bank initiated a wire transfer for thousands of dollars (via email) without making sure it was from their actual account holder.  They didnt ask for a verbal request, they did not verify an identity, they took NO security measures at all,  the only instructions were from an email.......that was apparently hacked into.


The email read  "I am on the way to a funeral, can you wire money to this persons bank in Texas, let me know what information you need to take care of it for me?"


Thats it! and they sent the money.


When the police were called, they immediatley suspected the victims office personnel, because the office position required access to this email to do the job.  It seems they could solve the case in a heartbeat by tracing the IP address the email initiated from, or reseaching wire fraud phishing scams, which is all over the internet, including FBI website.  

This report was posted on Ripoff Report on 06/14/2013 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lowell-five-bank/haverhill-massachusetts-01830/lowell-five-bank-sent-thousands-of-dollars-wire-transfer-without-verifying-customers-ide-1059265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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