Complaint Review: Lowe's Home Improvement Stores - Elkin North Carolina
- Lowe's Home Improvement Stores Elkin, NC Elkin, North Carolina U.S.A.
- Phone: 336-
- Web:
- Category: Sales People
Lowe's Home Improvement Stores Lowe's does not care about it's customers Elkin North Carolina
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My husband and I were headed up to our mountain cabin in NC this past Sat. and we needed to stop at a Lowe's to get some materials to do some repairs. My husband bought some boards and posts, etc. and needed to buy just one shingle to fix one missing shingle on the roof. The man working there in that department told him (my husband) that he had to buy an entire package which was close to $30.00 plus. There were 2 shingles laying there on the shelf, in just the right color he needed. He asked the worker if he would sell him those or just one of them. The guy said "No, can't do it - you have to buy the whole pack." If he had been a nice guy or if Lowe's was a caring company, they would have given my husband the one shingle, since it was going to be thrown in the dumpster anyway. Just another example of the way Lowe's does things. We have a friend that used to work at a Lowe's and he said they throw everything away like that - won't even give anything at all to their employees or anything. I think it's a crying shame. We will never go back. We will go to Home Depot, however or any other hardware store. Lowe's should re-examine their policies. They should learn to put the customer first.
Sue
Advance, North Carolina
U.S.A.
This report was posted on Ripoff Report on 09/16/2008 05:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowes-home-improvement-stores/elkin-north-carolina/lowes-home-improvement-stores-lowes-does-not-care-about-its-customers-elkin-north-carol-373583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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