• Report: #1400311
Complaint Review:

Lowe's San Francisco

  • Submitted: Fri, September 15, 2017
  • Updated: Fri, September 15, 2017

  • Reported By: Blind-sided — San Francisco California USA
Lowe's San Francisco
Nationwide USA

Lowe's San Francisco Alex and Brandon are managers and Janet is in the executive customer service department). Charged my credit card $45 for services never performed San Francisco Nationwide

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Lowe's advertises blinds for sale on its website. I called the store's main number on multiple occasions (415.486.8611). The phone there rings but does not answer. After days of calling, I was finally directed to a manager (Alex) who informed me that I would need to pay $45 to have my blinds measured at my house but that the $45 would be credited back to me if I placed an order with Lowe's. She took my credit card information and charged my card $45 on August 29. An installer was supposed to call me to schedule an appointment. I finally got the installer to measure on September 3, and, in spite of multiple calls, emails and even a store visit (where I was ignored by multiple sales people and told that I would get a call back, which never occurred. I have now involved the executive team at Lowe's and still no response.. I have not been able to order the blinds and I'm out $45. I have spent hours and hours trying to reach a live body at the store to no avail. 

Lowe's should not be allowed to get away with charging customers $45 for services never performed or for services that are wasted if you are unable to order blinds.


This report was posted on Ripoff Report on 09/15/2017 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lowes-san-francisco/nationwide/lowes-san-francisco-alex-and-brandon-are-managers-and-janet-is-in-the-executive-customer-1400311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Lowe's San Francisco

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X