Report: #1065371

Complaint Review: LOWE'S

  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013
  • Reported By: Olga — Princeton New Jersey
  • LOWE'S
    3504 Route 1 North
    Princeton, New Jersey

LOWE'S Shaw Industries, Inc. The carpet from LOWE'S. The manufacturer of this carpet is Shaw Industries, Inc. The carpet is fuzzing after one month. Princeton New Jersey

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I ordered carpet from Lowe's to replace the old one in my house. I signed the contract on April 24 2013. The installation work was finished on May 18 2013. The carpet started to fuzz immediately after installation with usual/normal vacuum cleaning. Now more vacuum cleaning - more fuzzing. 

I filed the claim. The carpet inspector visited my house and submitted the report. 

My claim was declined due to "animproperly adjusted vacuum cleaner" according to the carpet inspection report. 

I strongly disagree with this statement. What I can see after one month, the quality of this carpet is very low.

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