Complaint Review: LSU Family Medicine - Kenner Louisiana
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- Author Confirmed
- LSU Family Medicine 200 West Esplanade Avenue, Suite 412 Kenner, Louisiana USA
- Phone: 504-471-2750
- Web:
- Category: Doctors
LSU Family Medicine LSU Family Practice waste of time, refusal of service Kenner Louisiana
*Consumer Comment: What is your problem????
*Author of original report: Read before commenting
*General Comment: whos the assinine one??
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The doctor I see is at LSU Family Medicine. Recently my insurance ran out. LSU Family Medicine works in the fashion that if you don't have insurance office visit is $30 and additional services are on a "sliding scale" based upon your income. When I started seeing a doctor there I had insurance. I made an appointment and they asked if I had insurance. I let them know that my insurance ran out. I was told to bring proof of income and that the office visit fee is $30.
I forgot to bring my last check stub. The patient in front of me was denied service because he didn't bring his proof of income. They offered to reschedule his appointment. I figured I must have missed part of the conversation. To me, refusing service just because a person doesn't have proof of income is one of the most asinine things I've ever heard of. I was up next.
I told the representative that I had an appointment. He asked if I had insurance. I informed him that my insurance had ran out at the end of the month. He then asked if I had proof of my income. I stated that I had forgotten it at home. He then stated that I would have to provide proof of income before they could see me. I responded that I could pay the $30 office visit. This didn’t matter. If you don't have insurance they require proof of income before they will see you.
I then asked if they knew of any programs where I could get insulin at a discounted rate or for free. I explained that I'm on two different insulin medications and one of them out of pocket is $182. One vial only lasts a month. He goes to the back and then comes back. He informs me that I would have to talk to the doctor about that and for that requires proof of income. In other words LSU Family Medicine will not assist in any way shape or form without insurance or proof of income.
I did reschedule the appointment for tomorrow. I asked how many pay stubs I needed to bring in. I didn't want to bring just one and then get denied service yet again. I was told to bring in the last two check stubs.
I will be writing to Oschsner in regards to their policy of refusing service for lack of proof of income especially when they are not notifying patients of their asinine policy prior to the office visit.
This report was posted on Ripoff Report on 11/06/2013 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lsu-family-medicine/kenner-louisiana-70065/lsu-family-medicine-lsu-family-practice-waste-of-time-refusal-of-service-kenner-louisian-1097447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
What is your problem????
AUTHOR: The Outlaw Josey Wales - ()
SUBMITTED: Thursday, November 07, 2013
Like dude, take your meds.
#2 General Comment
whos the assinine one??
AUTHOR: Tyg - ()
SUBMITTED: Wednesday, November 06, 2013
You because you feel they should be charitable or them for expecting to be paid? Really what planet did you just come from?? Its thier policy and if you dont like you can go somewhere else. Im sure ALL of your freebie questions can be answered at your local FREE clinic. I swear, I understand that its bad but really b******* because a doctor expects to be paid is as stupid a post as any I have seen. The hypocratic oath DOESNT say DOCTOR HEAL THIS MAN FOR FREE. It states to do no harm.
Before you reply you really need to ask yourself a few questions. ONE: Would you work on a "sliding scale"? Would you work your a*s off and then be happy NOT getting paid? Yeah, thats what I thought.........
You write to whomever you feel you need to b**** too. I wont change the fact that you are expecting generosity from a system that you helped put into place. Really, so cheap and stupid DO mix!!!!
#1 Author of original report
Read before commenting
AUTHOR: Nick - ()
SUBMITTED: Wednesday, November 06, 2013
Please do everyone a favor and READ a post before commenting. If you read my post, I was not complaining about paying. In fact, I even mentioned that I told the representative that I had the money for the office visit. I don't have issues with paying for a doctor visit. What I did not have was the proof of income. My issue is that the refuse service when you don't have proof of income AND they fail to tell you beforehand that failure to provide this will result in refusal of service.
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