Complaint Review: Lucinda Bassett Midwest Center For Stress & Anxiety - Oak Harbor Ohio
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- Author Confirmed
- Lucinda Bassett Midwest Center For Stress & Anxiety 12 N. Church St. Oak Harbor, Ohio U.S.A.
- Phone: 800-511-5217
- Web:
- Category: Mental Health
Lucinda Bassett, Midwest Center For Stress & Anxiety Lied to me, Refused to Issue a Return Authorization and Stoll my Money Oak Harbor Ohio
*Author of original report: It pays to persist.
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I ordered Lucinda Bassett's program to cure stress and anxiety only to have my stress and anxiety increased by her companies misleading promises. I called to return the product within the time allotted and despite my desire to return the product I was talked into 15 days longer to review the product. 12 days later I called the company again for a return authorization # but could not get through "due to heavy call Volume". Their recording suggested calling back at another time. 14 days later I called with the same outcome.
On the 15th day I was on hold from 4:30 Eastern Time and at 4:55 EST I was told by a recording that the Center was closed and I would need to call again between their regular business hours. Due to that day being a weekend I was not able to call them again until today 17 days later. I did get through after a very long wait and was told I had been charged for the product and would no longer be able to return the program despite my prior call and my repeated attempts.
Now I have a product that I don't want, don't like and don't need. I am being charged for this because they were unable to follow through as promised. I have been used by an organization which promises to help with Stress and Anxiety?
I am contacting my State's Hot Line on Fraud and will NOT stop until this company is held responsible for their part in misleading me and taking advantage of me. In addition I received vitamins from another of Lucinda's companies which I had declined and now have to deal with them and charges to my credit card. Lucinda Bassett is a fake and her company is NOT there for you, they are there to simply make money. If you have the same or similar concerns please file a complaint as well.
Dwight
Newport, Vermont
U.S.A.
This report was posted on Ripoff Report on 01/26/2009 10:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lucinda-bassett-midwest-center-for-stress-anxiety/oak-harbor-ohio-43449/lucinda-bassett-midwest-center-for-stress-anxiety-lied-to-me-refused-to-issue-a-return-416261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
It pays to persist.
AUTHOR: Dwight - (U.S.A.)
SUBMITTED: Wednesday, February 04, 2009
I have called every day since I was denied a return authorization number from The Midwest Center. I got the extension number to the supervisor and left her a message with numbers to reach me at.
I informed her that since her company is closed on Sat & Sun they can NOT count every day of the week when using time constraint. They are required by federal law to use business days. I also informed her that I was told during a recorded contractual conversation when ordering that I would receive a personal email from Lucinda Bassett within a weeks time. I never received any email from her. This means that they did not deliver as promised in their contract and and thus the contract becomes null in Void.
I was given an RA # and I thanked her for her time. The woman's name is Dawn. Her # is 1-800-589-7755 ext 225.
I hope this is helpful to anyone else having difficulty with Lucinda Bassett's organization The Midwest Center. For an organization that boasts a commitment to helping people over come stress, anxiety and depression they sure don't make it easy when it comes to your wallet.
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