• Report: #1144706
Complaint Review:

Lumanelle Skin Products

  • Submitted: Wed, May 07, 2014
  • Updated: Wed, May 07, 2014

  • Reported By: Melissa — Newport Tennessee
Lumanelle Skin Products
Internet USA

Lumanelle Skin Products 14 day trail is a scam. When you call and cancel first of all 14 day trail starts when order is place and product need to be sent back before you trail period ends. Because if you cancel before you send it back they want let you return it and they charge your credit card $259.85 North Vancouver BC Internet

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Lumanelle Skin Products is a big scam. They offer you a free trial, but the don't inform you that your trail starts the day you place your order. They also don't tell you that if you cancel with the automated recording that you can not send the product back and they charge you credit card $259.00 dollars if you try all 3 products. You have to call them several days ahead and they have to give you a RGA # before you send it back. This practice does not give the consumer a 14 day trail. The 30 day money back is a joke. If you cancel first then you don't get the money back. Rip Off Ripp Off

This report was posted on Ripoff Report on 05/07/2014 09:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/lumanelle-skin-products/internet/lumanelle-skin-products-14-day-trail-is-a-scam-when-you-call-and-cancel-first-of-all-14-1144706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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