• Report: #1093148
Complaint Review:


  • Submitted: Sat, October 19, 2013
  • Updated: Tue, October 22, 2013

  • Reported By: ele — Pacific Grove California
Internet USA

lumanelle this is a scam. they say free trials of skin care and you only pay shipping. I got bottles shipped. My visa was charged for shipping and $170.00 for 2 defective bottles. When u call no one answers. If this doesn't stop I'm sure they'll keep sending and charging. Internet

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lumanelle is a company that makes face cream-to repair and moisturize.  They offer a FREE TRIAL and all you pay is shipping.  I got the 2 bottles which were defective and tried to reach them.  No answer. My visa was charged shipping and then I was charged $170.00 for the 2 bottles.  I wrote and got no response.the terms and conditions are written so small you can't read them.  I'm very upset.  I know if I return the defective bottles they'll say they never got them.  It is very discouraging.  I hope they go out of business.

This report was posted on Ripoff Report on 10/19/2013 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lumanelle/internet/lumanelle-this-is-a-scam-they-say-free-trials-of-skin-care-and-you-only-pay-shipping-i-1093148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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