Report: #1396034

Complaint Review: Lumanere-R-Soleil

  • Submitted: Sun, August 27, 2017
  • Updated: Sun, August 27, 2017
  • Reported By: daniele — Tacoma Washington USA
  • Lumanere-R-Soleil
    PO Box 24567
    Santa Ana, California
    USA

Lumanere-R-Soleil I ordered the free trial and received one eye serum bottle. The next day I received another box with an eye serum and a skin serum (which they charged my account for). I asked them to cancel my unauthorized order and a few days ago I received another box! How do you get them to stop? Santa Ana California

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This is a scam where you are given a "free trial Sample"  of their product, where you submit your credit card for the minimal shipping cost and then you are started on a monthly shipment of the product without your consent. I honestly did not realize that I was "agreeing" into a monthly shipment of products costing $88.62. I called them and asked them to stop sending me their products and They still sent me another shipment. I called my credit card company to cancel the 3 months payments, but I think the only way to stop them is to cancel my credit card.

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This report was posted on Ripoff Report on 08/27/2017 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lumanere-r-soleil/santa-ana-california-92799/lumanere-r-soleil-i-ordered-the-free-trial-and-received-one-eye-serum-bottle-the-next-1396034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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