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Report: #1406444

Complaint Review: Lumidaire - Internet

  • Submitted:
  • Updated:
  • Reported By: Sandy — San Luis Obispo California USA
  • Author Confirmed What's this?
  • Why?
  • Lumidaire Internet USA

Lumidaire False claim of a "free trial" leads to almost 200.00 in charges to credit card Internet

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 Online merchant offers a free trial of an anti-aging skin care product for only the cost of shipping, which they charge to a credit card . Ten days later you will see almost $200 in additional charges to your card. The packing slip has no disclosures and there are no obvious disclosures on the web pages. I found the merchant phone number doing my own research and they refused to refund the $200, saying they disclosed the terms. I refused to leave the phone until I had an email from them cancelling any auto shipments, which they sent. They tried to trick me into saying the word "yes" to various offers. I refused since I was being recorded and told them I would be reporting them to all the fraud tracking agencies available. This scam markets skin care under multiple names; they all use the same before and after photos, bogus scientific looking web pages and fake endorsements from numerous celebrities ( Joanna Gaines, Ellen, Dr Oz, Oprah, and today (!) Marie Osmond). This is a HUGE bait and switch scam!!!

This report was posted on Ripoff Report on 10/15/2017 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lumidaire/internet/lumidaire-false-claim-of-a-free-trial-leads-to-almost-20000-in-charges-to-credit-card-1406444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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