• Report: #1133977
Complaint Review:


  • Submitted: Wed, March 26, 2014
  • Updated: Wed, March 26, 2014

  • Reported By: Ann — Dekalb Illinois
Internet USA

Lumikki-cosmetics Julie Absolutely zero communication, terrible customer service, never sent my items, doesn't follow store policies, false advertising, just awful Internet

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This seller is simply careless and does not give a crap about their customer. I wish I read All of the reviews before my purchase. she sells makeup. I bought six eyeshadows and the policy promises that your items should be shipped in 2 business days but will definitely be shipped after five.

It has been weeks and it was never shipped, and never received a response to the many messages I have sent her. I payed immdeiately and of course she took my money right away but could not send me a simple message to tell me whats going on.

The good reviews she must have faked because they all would say the same thing like six things in a row, for example "Great eyeshadow! Will definitely buy again!" -six/seven times in a row. The comments of real people warned people looking to buy her products to not buy anything for him. She never ever ever responds to anyone and the only people she has responded to has stated it was very brief and rude! 

Many people didnt get their makeup for week/months if they did ever come, and when they did come some stated it wasnt like the desciption. [continued below]....

..... False advertisment. Also people waited so long they wanted their money back and to not wait anymore. Her makeup is gorgeous but these people have said they simply did not want such a careless person to have their money.

This seller is absolutely terrible. I am always one to give the other person the benefit of the doubt, but this seller has a completely terrible business practice, not becauss they dont know what theyre doing, they simply just do not care about their customers.

Please bring my scam company down so they cannot screw over anymore people. Also lumikkicosmetics is advertised all over thr internet, so please save people from this rip-offcompany.

This report was posted on Ripoff Report on 03/26/2014 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lumikki-cosmetics/internet/lumikki-cosmetics-julie-absolutely-zero-communication-terrible-customer-service-never-s-1133977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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