• Report: #1117756
Complaint Review:

Luminess Air

  • Submitted: Wed, January 22, 2014
  • Updated: Wed, January 22, 2014

  • Reported By: trentray — Fort Worth Texas
Luminess Air
12802 Capricorn Dr Stafford, Texas USA

Luminess Air Deceptive bait and switch advertising. Stafford Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I went online www.luminessair.com to order an airbrush makeup kit after seeing it advertised on television.  I paid the 29.95 and then upgraded for $10.00 more, to find out three separate charges had been made to my credit card for over 100.00 dollars on two separate dates approximately ten days apart.  When I contacted Luminess Air I was told that I would be charged reurring monthly installments of $79.95 for five months for the kit and then 29.95 month thereafter for the makeup.  Not at all what I thought I was getting.  Of course no mention was made in the television ad, and then when I contacted the Customer Service they told me it was in the fine print.  Which required a magnifying glass to read. 

The fine print on the back of the invoice that arrived with my products is even smaller and necessary to read to return the items.  Although I did not get a good feeling when I spoke to them that I would receive anything in the form of a refund unless I insured the package and returned it with a tracking number (which is not how it arrived in my hands), but obviously something could happen to it when I return it. 

What a scam.  The customer service person did tell me they could let me have it for three payments of $79.95 instead of five and I told her it was the principle.  I do not do business this way and I do not expect to do business with anyone else who does.  I returned the merchandise in the same box, unopened, the same day I received it. 

Again, what a SCAM.



This report was posted on Ripoff Report on 01/22/2014 06:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/luminess-air/stafford-texas-77477/luminess-air-deceptive-bait-and-switch-advertising-stafford-texas-1117756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Luminess Air

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?