Complaint Review: Luminess Direct LLC - Staffor Texas
- Luminess Direct LLC 12802 Capricorn Street, Stafford Staffor, Texas USA
- Phone:
- Web: ttps://www.luminessair.com
- Category: Skin Care
Luminess Direct LLC Dishonest Marking, Unauthorized Credit Card Charges, Difficulty in Returning for Credit Stafford Texas
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I found out today that Luminess is charging me over $75 a month for the next 6 months for a system they advertised as $25. I called to cancell out outshipments, but they informed me that I owed money for the system, which they said on the packing slip stated that I would owe $200 for. This was not stated anywhere on the website or in the commercial. They have my credit card in their system, so I have no way of protecting myself from these charges. I asked to return to the system--there is a satisfaction guarantee on the system. They told me I needed the all original packaging and leaflets. When I protested they told me to send it back, but if they didn't get it before a certain date, they would not refund my money.
I am hoping I can stop payment to them through my bank, but I am not optimistic. I am a pretty saavy shopper and have a good education and I feel scammed. I can only imagine how helpless others might feel when coming up against the business practices of this company.
This report was posted on Ripoff Report on 07/12/2017 03:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luminess-direct-llc/staffor-texas-77477/luminess-direct-llc-dishonest-marking-unauthorized-credit-card-charges-difficulty-in-re-1385060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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