Report: #411575

Complaint Review: Luminous Brites

  • Submitted: Tue, January 13, 2009
  • Updated: Tue, January 13, 2009
  • Reported By: Cypress Texas
  • Luminous Brites
    3600 Ocean View #2
    Glendale, California

Luminous Brites Ripe off They will not give an RMA even though the Terms allow returns Glendale California

Show customers why they should trust your business over your competitors...

My wife was displeased with the product. We thought we had 30 days to cancel but its really 20 from date of initial order. The product took 18 days to get here. I noticed I was billed for a second monthly supply on the 22 of Dec. We starting trying to get an RMA via phone on Dec 29th. We were told we had to request one via email to their support dept. We have sent 10 emails requesting an RMA and have not received one yet. As of Dec 29th we were still within the 15 day return policy of their terms even though at that point we hadn't received the new shippment. I still have not received and RMA or a credit back to my account.

I would be happy to get an RMA and Credit back to my account and be done with this company.

Cypress, Texas
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 01/13/2009 12:46 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.