Luna skin care Rip off Internet

Placed order on OCT 17th-2017.. Order # 2BC4EDA68C. for 17 day free trial  .

I paid only for shipping cost of $10.90 auto/withdraw on Oct 18th. which was the shipping cost  I paid for a FREE TRIAL offer.Then unknowingly to me they with drawed $89.95 on Nov.3rd 2015   , 14 days  later.

I called on Nov. 3 rd and ask why they took $89.95 out of my account for a 17 day FREE TRIAL ??? 

Lady said OH! do you wish to cancel your order ? I said what order ?

I only orderd a FREE TRIAL. she ask me why I wanted to cancel my order.

Well  for #1. I hadn't had the product long enough to decide if I liked it.#2 again I only wanted to try the FREE product.

She says do you wish to cancele the order then .. I said please and please refund my money.

She then told me that they would not refund the  $89.95 because it was what I agreed  on.

OH no...I only agreed to TRY A FREE PRODUCT !What a RIP OFF !!!.. At that time She canceled my so called order..took my money and I have NOT recieved any other products in which I feel I'm intitled too for the $98.95. 

I only recieved the two little bottles of the products that I had already  paid the shipping charge of $10.90.  Please please help me get my money back.

Thank you