Complaint Review: Luna Skincare - Internet
- Luna Skincare Internet USA
- Phone: 1-877-671-0074
- Web: Trylunaskincare.com
- Category: Unusual Rip-Off
Luna Skincare Deceptive Advertising St. Petersburg, FL Internet
*Author of original report: Update: Company refunded my money
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Buyer beware!! I ordered this product (serum and moisturizer) to “try for free, and I only had to pay $6.99 shipping and handling. A month later I received another box so after calling CS to return unopened box, I was informed that I was contractually obligated to pay $200.00 a month. I explained I was not aware and not interested . The rep refused to credit my account for the full amount and said regardless of the box no being opened, it wasn’t returnable. I am outraged! No telling what this is I have been putting on my face! It is a scam to get your credit card and charge you monthly. She did offer me the two products for $ 89.99 but refused to credit the full amount and informed me that I should have read the fine print!!!!!!!!!!!!! If you have fallen into this scam, so sorry. I have never had such a crooked business dealing happen like this. If you do like the product, Amazon Prome offers the same product for $38.99 for the serum and $36.99 for the moisturizer instead of this scam business selling at $89.99 each. The saddest part was when I tried to explain my frustrations and feeling scammed, she tried to get me to buy more products!!!!!!!!!!!
This report was posted on Ripoff Report on 09/28/2017 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luna-skincare/internet/luna-skincare-deceptive-advertising-st-petersburg-fl-internet-1402942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Update: Company refunded my money
AUTHOR: - ()
SUBMITTED: Monday, October 23, 2017
After filing a complaint the company responded with an apology and refunded my money! Carol A.
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