Report: #1402357

Complaint Review: Lunaluxe

  • Submitted: Mon, September 25, 2017
  • Updated: Mon, September 25, 2017
  • Reported By: Michele — Rapid City South Dakota USA
  • Lunaluxe

    Nationwide
    USA

Lunaluxe LUNALUXE SIGNATURE SKINCARECustomer Care Department (24/7)eye@lunaluxeskin.com(888) 699-0224 they stole $200 and refuse refunds, card reported stolen, i can not afford this, this happened May, June, July 2017. they sent suposedly more stupid product, i dont want or can afford california Nationwide

Show customers why they should trust your business over your competitors...

These people/company stole my credit card and personal information.  Steeling $200 back in May 2017, product was sent, and i returned and they received July 2017.  I've heard they refunded money 90 days, so i waited.  Dealing with a concusion, not able to handle sitation and needed money badly, couldn't afford this theft.  I called this last week twice one hung up on me, the other said it takes awhile, and more product would be sent, they don't refund.  I have an email it was 9-19-17 totally upset over this, and returning again....  Maybe with the states attorney general.  This is morally wrong and unexecptable....  Please help.....  I have a family to support.

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This report was posted on Ripoff Report on 09/25/2017 10:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lunaluxe/nationwide/lunaluxe-lunaluxe-signature-skincarecustomer-care-department-247eyelunaluxeskincom-1402357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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