Report: #851853

Complaint Review: Lux Electronic Cigarette

  • Submitted: Sat, March 10, 2012
  • Updated: Sat, March 10, 2012
  • Reported By: DaEv — Nashville Tennessee United States of America
  • Lux Electronic Cigarette

    United States of America

Lux Electronic Cigarette Bright Burn "Trial Kit" is a gateway to your bank account. Internet

Show customers why they should trust your business over your competitors...

This company offers an online "Trial Kit" for a very low price, and only accepts credit card payment. You get the product in the mail, and if not mailed back within 14 days, they charge you an additional $110.00. This was mentioned in their terms and conditions, but no value is given there. Similar products of equal and even higher quality are offered in stores for 1/4 of this price.

That's not the end. When you fail to send back the product within 14 days, you apparently are signing up for a monthly subscription of about $70.00 a month! Again, replacement cartridges for this product at the store is about $17.00. Now I can understand the $110.00 they got from me, but nothing is mentioned about a monthly subscription in their terms and conditions when you initially sign up for the trial.
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This report was posted on Ripoff Report on 03/10/2012 04:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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