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Report: #1360103

Complaint Review: Lux Style Intl. - Internet

  • Submitted:
  • Updated:
  • Reported By: Marlie — Montreal New York Canada
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  • Lux Style Intl. Internet USA

Lux Style Intl. As I received an e-mail from LuxStyle, about their products. Since I needed some details on one of their products (Quickmax), their reply consisted in thanking me for my purchase and that a delivery date would follow. I immediately contacted Paypal to find out if any charges were applied to my credit card account. . Denmark Europe Internet

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Upon receiving an advertising e-mail from Lux Style, offering an array of interesting skin care products, I sent them a mail, requiring some details about a specific one (Quickmax). Their response was a thank you message for purchasing the product and a soon to be delivery date. As I always pay through Paypal, I immediately contacted them, as to find out whether there were any charges applied to my credit card account. They assured me that there were none. Thus, I chose to ignore the whole incident. Shortly after (two weeks later), I received the product through the mail. As I am convinced that I have never ordered it, I accept the parcel and wait to see what will happen.

Two months later, I get a notice through the mail, instructing me to pay $95. + $10. in late fees, otherwise a debt collection will ensue. Right away, I sent a note to the company (by the same token, automatically giving them my e-mail address), explaining the confusion. To my greater surprise, they immediately replied, telling me to ignore the charges and to consider the matter solved.

A month later, I received another warning, this time asking for $95. + $30. in late fees. Since then, I have sent at least ten emails, in order to solve this conflict and have yet, to get a response.

This company is obviously fraudulent and prey on visiting customers, on their website. As soon as they get your email address, you are cooked.

Marlie / Montreal Quebec Canada

 

Lux Style Intl. As I received an e-mail from LuxStyle, about their products. Since I needed some details on one of their products (Quickmax), their reply consisted in thanking me for my purchase and that a delivery date would follow. I immediately contacted Paypal to find out if any charges were applied to my credit card account. They assured me that there were none. Thus, I totally ignored their mail. Then, two months later, I received an invoice of $95, + $5. for late fees, instructing me that if I didn't oblige, a debt collection would ensue. I immediately wrote to them, to let tthem know about this confusion. Within two days, they replied, telling me to ignore the statement and that the matter was solved. A month later, I received another notice, ordering me to pay this time, $125. (including $30. for late fees). Since then, I have been sending them at least thirty e-mails, in order to clarify this conflict and have yet, to get a response from them.

This report was posted on Ripoff Report on 03/06/2017 02:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lux-style-intl/internet/lux-style-intl-as-i-received-an-e-mail-from-luxstyle-about-their-products-since-i-need-1360103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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