• Report: #631073
Complaint Review:

Luxman Trading Concepts

  • Submitted: Thu, August 12, 2010
  • Updated: Thu, August 12, 2010

  • Reported By: Denny — Plano Texas United States of America
Luxman Trading Concepts
4712 Admiralty Way Marina Del Rey, CA 90292 Marina Del Rey, California United States of America

Luxman Trading Concepts James Kennedy Luxman Trading Concepts Will not refund guaranteed $6,000 license fee Marina Del Rey, California

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Alan Souda of Luxman Trading Concepts, sold to me an automated  Trading system called Nevis trading system that traded S&P mini future contracts.
There was a singed guarantee that if the system was not profitable from Aug. 1st 2008 to Jan. 31 2009, half my $6000 would be returned and the rest after another 30 days.

Per agreement, a letter was sent requesting refund to James Kennedy. One of his replies stated:

Dear Mr. Farmer,
I'm writing this to confirm that I have your refund request has been received, and final processing will take place the weekend of April 17. You should be getting it very soon.
If you have any questions, please let me know.
James Kennedy
Luxman Trading Concepts

After numerous promises, none of the refund was sent to me.
Jack Harris will sometimes answer the phone, but James Kennedy rarely will respond.

They still are around, how can they keep making promises and not delivering and still stay in business.

This report was posted on Ripoff Report on 08/12/2010 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/luxman-trading-concepts/marina-del-rey-california-90292/luxman-trading-concepts-james-kennedy-luxman-trading-concepts-will-not-refund-guaranteed-631073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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