Report: #1020002

Complaint Review: Luxury Lane

  • Submitted: Mon, February 25, 2013
  • Updated: Mon, February 25, 2013
  • Reported By: Jeanette — Norwalk Connecticut United States of America
  • Luxury Lane
    PO Box 1189
    Easton, Pennsylvania
    United States of America

Luxury Lane Refusal to refund return shipping when item was defective Easton, Pennsylvania

Show customers why they should trust your business over your competitors...

I ordered a coat through Amazon from this Company.  The coat arrived and the loops on the top two buttons were too small and could not be buttoned.  I contacted the company immediately to find out what I should do.  No response.  I then initiated a return through Amazon and finally heard back from Luxury Lane.  They said they would refund my return shipping upon inspection of the coat.  Well, of course when they got the coat they claimed that there was nothing wrong with the loops.  I had two people look at this coat  and they could not could button it either.  I am very annoyed that they didn't refund my shipping for a defective item.  I will never do business with this company again.  They have an F rating on the BBB site.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/25/2013 12:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/luxury-lane/easton-pennsylvania-18042/luxury-lane-refusal-to-refund-return-shipping-when-item-was-defective-easton-pennsylvani-1020002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.