• Report: #948019
Complaint Review:

Luxury Limousine Dearborn

  • Submitted: Fri, September 28, 2012
  • Updated: Fri, September 28, 2012

  • Reported By: David V. — Ann Arbor Michigan United States of America
Luxury Limousine Dearborn
5405 Oakman Boulevard Internet United States of America


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On Saturday, the 15th of this month, I reserved a limo for our wedding day for $1,300. Here's what I got: a) The driver ran the battery down in Detroit and couldn't start the car. That by itself isn't that bad, but
he called my wife and asked if she could secure a jump for him. I suggest they provide roadside assistance for their drivers, this was a huge and easily avoidable stress for her on her special day. b) The driver accused the bridal party of stealing their complimentary bottle of champagne. I take great offense to this!
First, they can't steal something that belonged to them. Second, since the driver obviously forgot the champagne, this is about the worst and lost offensive excuse he could have come up with. c) The limo is run down! One of windows does not work, the air conditioning is broken, the radio sounds like crap and it has a broken TV screen in it. It's a limo, at least take the broken equipment out before you rent out the
vehicle. d) The driver forgot the red carpet and the Just Married sign. e) The driver had the audacity to try and rush us leaving the church, going as far to tell my groomsmen and bridesmaid that if they didn't hurry up and get in he would leave us at the church! I had to come out and tell him he was waiting. Then when we get to the reception we wanted to take pictures with the limo and he rushed us there too, going as far as to start driving away in the middle of a group photo!

The driver literally knocked people to the floor the way he was whipping the limo around and those of us riding were concerned for our safety. When we called to complain, they placed us on long holds then came back and HUNG UP ON US. Then they stopped answering the phone altogether. After 2 weeks of this they said nothing is wrong with any of this. They are a HORRIBLE COMPANY DO NOT USE THEM EVEN IF THEY GIVE IT AWAY. CALL YELLOW CAB, YOU'LL BE HAPPIER AND BETTER OFF!!!

This report was posted on Ripoff Report on 09/28/2012 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/luxury-limousine-dearborn/internet/luxury-limousine-dearborn-thieves-dishonest-rude-horrible-driver-never-do-business-wi-948019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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