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Report: #1240247

Complaint Review: Lycamobile - Internet

  • Submitted:
  • Updated:
  • Reported By: monashka123 — Tucson Arizona USA
  • Author Confirmed What's this?
  • Why?
  • Lycamobile Internet USA

Lycamobile cell phone company fraud internet Internet

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Lycamobile mandatory updated their sim-cards. In order to recieve my new card I had to stay on the line for about an 1,5 hour.

After they answered, I expirienced a none english speaking person and a bad customar service. I asked to speak to a manager but they put me on hold and my call went to the same menu I previously been! No progress on the call at all! No matter how hard I tried to reach the manager it was impossible!

The other issue I've had after I got through thier customar service and asked for a replacement card, they said that I can not get it because this card haven't been used for 3 month. Therefor I can not replace it and my 10 dollars went to thier pocket!

I said that I haven't read it in the contract. They said that it's there. I answered that they might of added it to the contract later, after I was already using their service.

 

 

This report was posted on Ripoff Report on 07/07/2015 11:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lycamobile/internet/lycamobile-cell-phone-company-fraud-internet-internet-1240247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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