Report: #1350218

Complaint Review: LYFT

  • Submitted: Mon, January 16, 2017
  • Updated: Mon, January 16, 2017
  • Reported By: Bob — New Hartford New York USA
  • LYFT

    Internet
    USA

LYFT NO SHOW! Internet

Show customers why they should trust your business over your competitors...

Never having used Lyft, I decided to try it...Pick up at my hotel in Palm Beach Gardens, FL. You provide your cell phone number, pick the time you want to be picked up, supply the destination (PBI airport) and then provide a credit card number. They say they won't charge you till after your ride.
So the next day I waited and waited and NO ONE SHOWED UP. You can not call LYFT and talk to a person. There is no way to confirm that you have already made a reservation and that, indeed, you WILL be picked up.
Local cab companies quoted me $35. LYFt suggested $17. Left in the lurch, with a flight to make, I had to use a local cab company last minute...for $45 plus tip.
Good by LYFT! You failed miserably, and lost a customer for ever!!

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This report was posted on Ripoff Report on 01/16/2017 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lyft/internet/lyft-no-show-internet-1350218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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