Complaint Review: Lyft
Lyft I WAS TAKEN FOR A RIDE, ALRIGHT!, my wallet was LYFTED, STOLE MY PHONE, NON RESPONSIVE DRIVER, NO HELP FROM "LOST & FOUND" Indianapolis Indiana
*Consumer Comment: Not Quite
On 10/1 I requested a LYFT using the the app on my phone, it arrived and the driver was very patient and we (my cousin was riding w/me) arrived safely and in good time.
We exited the vehicle and when we got to the entrance and I was asked for my ID at the venue, I realized I'd left my phone case ( w/my phone, ID, debit cards and health insurance cards inside) in the back seat.
My cousin had no phone so I had to wait about 40minutes before I could use another cousins cell to download the app and reach out to customer service, to no avail.
They say that they can only send the driver a message but that the driver is under no obligation to repsond, as an independant contractor.
I tried for 5 days to retrieve my belongings through thier lost and found, no one has helped me, by this time I've replaced all my things but was still wanting the lost items because of identity theft being so rampant but no ones helped me.
I've since reached out to Indianapolis non-emergency police (because I feel like it became THEFT when the driver kept refusing to response to the messages from lost and found) but EVEN they won't help becuase I live in Minnesota and my flight home left 10/2!
This has been a nightmare and all I can think about is my identity being stolen. Please leave any helpful suggestions you have.
To add insult to injury they are trying to bill me for this nightmare ride from hell!
This report was posted on Ripoff Report on 10/12/2017 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lyft/nationwide/lyft-i-was-taken-for-a-ride-alright-my-wallet-was-lyfted-stole-my-phone-non-responsi-1405905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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