• Report: #1404230
Complaint Review:

M and H Bella Serata

  • Submitted: Wed, October 04, 2017
  • Updated: Wed, October 04, 2017

  • Reported By: Fed Up — Vacaville California USA
M and H Bella Serata
Internet USA

M and H Bella Serata Bella Restore Ordered sample but charged for full product twice with no product received; phone disconnects immediately and no other contact information available Internet

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I saw an ad and clicked on it to get a (semi) free sample of the Bella Restor Moisterizing cream which uses Sally Fields as their spokesperson.  I selected only the free sample (for $4.94), but was immediatly billed for the $4.94 and an additional $93.97.  

I did receive a sample, but have not received any additional product.  The sample was in a plain brown box with no address or other contact information and the packing slip also has no information on it. 

I disputed the $93.97 and my bank reversed it.  Again on 10/2/17, they (the scam company) put through another charge, but I still have not received any product.  This time I spoke to my bank and again reversed the new change of $93.97.  . [continued below]....

....

I then called the phone number on the charge (which is supposed to be the scam company's phone number), but it immediately disconnects, so I was not able to cancel or talk to anyone. 

This means that these charges will continue until and unless I cancel my credit card.  


This report was posted on Ripoff Report on 10/04/2017 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/m-and-h-bella-serata/internet/m-and-h-bella-serata-bella-restore-ordered-sample-but-charged-for-full-product-twice-with-1404230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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