Report: #999821

Complaint Review: M and T Bank

  • Submitted: Sat, January 19, 2013
  • Updated: Sat, January 19, 2013
  • Reported By: Eric — Cascade Maryland United States of America
  • M and T Bank

    Baltimore, Maryland
    United States of America

M and T Bank Lied about available funds. Closing accounts Baltimore, Maryland

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I paid off a negative balance today and put extra money in my checking account, before leaving my north Maryland home for Jacksonville, FL for a new trucking job. Was assured by the Wormans Mill, Frederick MD, branch that the funds were available immediately. Also had been told by Eric at the 800 collections number, that once the negative ($20) was paid, the account would be open, and funds would be available immediately. Here I am on a layover in Maryland waiting for a family member to Western Union me $20, just so I have some money to travel with. Jessica and Cindy both at the above listed 800 number very rudely told me there was nothing they would do, that this was in collections, and would remain there until Wednesday, when I leave Florida. It is Saturday. This was not a check deposit, it was CASH. There is no reason to hold a deposit, and there is NO REASON for any "customer service" (term used very loosely) rep to interrupt or be rudely voiced with ANY customer over the phone, or in person for that matter. They lied about the availability, and have 0 customer relations skills. Oh, and I didn't mention, the iPhone app shows the funds available.
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This report was posted on Ripoff Report on 01/19/2013 02:46 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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