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Ripoff Report | Maaco Review - King Of Prussia, Pennsylvania
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Report: #197510

Complaint Review: Maaco - King Of Prussia Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Vancouver British Columbia
  • Author Confirmed What's this?
  • Why?
  • Maaco 381 Brooks Road King Of Prussia, Pennsylvania U.S.A.

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Uh, oh...don't get MAACO! The previous owner of my car had it painted by Maaco. Maaco claims "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada."

The terms of the warranty? On the bill of sale? On the website? NO! The terms are on a brochure! You may not have seen this brochure. The previous owner did not.

The paint job is poor in quality. There is a drip in the paint. The amount of overspray is incredible. The paint is peeling in less than 4 months.

Douglas
Vancouver, British Columbia
Canada

This report was posted on Ripoff Report on 06/21/2006 05:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/maaco/king-of-prussia-pennsylvania-19406/maaco-ripoff-king-of-prussia-pennsylvania-197510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Comment

Follow UP

AUTHOR: Douglas - (Canada)

POSTED: Wednesday, June 28, 2006

Here are some of the responses from Doris E. Mason about the problems with the paint and the applicable warranty.

According to Doris, the terms of warranty are in the tri-fold brochure that is labeled Limited National Warranty, and has a Q and A section.

WHAT DORIS HAS NOT RESPONDED TO IS THAT THE CONSUMER NEVER RECIEVED THE TRI-FOLD BROCHURE. The brochure was never mentioned in any stage of the transaction.

According to Doris, the warranty work must be
completed at the original repair site.

THIS CONFLICTS WITH MAACO'S OWN ADVERTISING "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada."

To date Doris has never appologized for the extremely poor paint job.

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#3 Consumer Comment

Follow UP

AUTHOR: Douglas - (Canada)

POSTED: Wednesday, June 28, 2006

Here are some of the responses from Doris E. Mason about the problems with the paint and the applicable warranty.

According to Doris, the terms of warranty are in the tri-fold brochure that is labeled Limited National Warranty, and has a Q and A section.

WHAT DORIS HAS NOT RESPONDED TO IS THAT THE CONSUMER NEVER RECIEVED THE TRI-FOLD BROCHURE. The brochure was never mentioned in any stage of the transaction.

According to Doris, the warranty work must be
completed at the original repair site.

THIS CONFLICTS WITH MAACO'S OWN ADVERTISING "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada."

To date Doris has never appologized for the extremely poor paint job.

Respond to this report!
What's this?

#2 Consumer Comment

Follow UP

AUTHOR: Douglas - (Canada)

POSTED: Wednesday, June 28, 2006

Here are some of the responses from Doris E. Mason about the problems with the paint and the applicable warranty.

According to Doris, the terms of warranty are in the tri-fold brochure that is labeled Limited National Warranty, and has a Q and A section.

WHAT DORIS HAS NOT RESPONDED TO IS THAT THE CONSUMER NEVER RECIEVED THE TRI-FOLD BROCHURE. The brochure was never mentioned in any stage of the transaction.

According to Doris, the warranty work must be
completed at the original repair site.

THIS CONFLICTS WITH MAACO'S OWN ADVERTISING "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada."

To date Doris has never appologized for the extremely poor paint job.

Respond to this report!
What's this?

#1 Consumer Comment

Follow UP

AUTHOR: Douglas - (Canada)

POSTED: Wednesday, June 28, 2006

Here are some of the responses from Doris E. Mason about the problems with the paint and the applicable warranty.

According to Doris, the terms of warranty are in the tri-fold brochure that is labeled Limited National Warranty, and has a Q and A section.

WHAT DORIS HAS NOT RESPONDED TO IS THAT THE CONSUMER NEVER RECIEVED THE TRI-FOLD BROCHURE. The brochure was never mentioned in any stage of the transaction.

According to Doris, the warranty work must be
completed at the original repair site.

THIS CONFLICTS WITH MAACO'S OWN ADVERTISING "Our work is always backed with a nationwide warranty valid at all 530 MAACO centers in the United States, Puerto Rico and Canada."

To date Doris has never appologized for the extremely poor paint job.

Respond to this report!
What's this?
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