MAACO RUINED MY NEW CAR! ripoff SANDY Utah

We took our 2005 Mustang GT for cosmetic only work. The vehicle was delivered two weeks late. The night before a car show that the owner knew we were to attend. What came back was a horrifying mess! The vehicle was FILTHY when returned and took a detailer 6 hours plus $200.00 to clean. It has cigarette burns in the driver's side carpet, dirt under the paint on the ENTIRE LENGTH of the front bumper. They used temporary filler for filling the holes where the emblems and window washers were removed that now look worse than the actual holes, where there was buffing - they took it down to the primer! There are fish eyes over every surface that Maaco touched, where there are no fish eyes, there is no paint.

The mileage was logged at the time of delivery to Maaco, and someone took it off the lot for a spin. The battery was dead, all the settings for the stereo system had been changed. There is a scratch on the rear corner window. Something was dropped on the driver's side bottom moulding so this area now has a dollar sized hole in the paint and clear coat. There is compound on all the rough surfaces around the doors and windows that will never come off.

This list could go on and on and the owner, Robin Russell, has denied that all the above actually happened. He is clearly in denial and being as how we have had such a bad experience with this shop, we are unwilling to take it back there for repairs. We have gotten several estimates for repairs that are in the $5400.00 range. It has been recommended that we replace the hood, front fenders and rear deck lid. It will be my life's work to put this guy out of business.

Elske
sandy, Utah
U.S.A.