Mac Cleaner Fastspring, or Kayako Billed for a product not ordered, tried bait and switch Santa Barbara California

Ordered a product called Mac Cleaner.  When I looked at the bill I was charged for another product as well that I did not order.  When I spoke with their technical support representative he told me I needed to purchase a $250.00 service agreement to fix problems their scan identified on my computer.  They agreed to refund my money and cancel my order.  I reported them to American Express and submitted a complaint to the California Attorney General's Consumer Division.  I beleive that this company is engaged in fraudulent business activities and bait and switch practices.