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Report: #406807

Complaint Review: MacIntosh Chimney Sweeps - San Diego California

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  • Reported By: Seattle Washington
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  • MacIntosh Chimney Sweeps 2726 Erie St San Diego, California U.S.A.

MacIntosh Chimney Sweeps Formerly The Chimney Man Lied about being licensed in state didn't perform work they charged for San Diego California

*REBUTTAL Owner of company: Not the same "The Chimney Man"

*Consumer Suggestion: GET THEIR INFO

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FORMERLY THE CHIMNEY MAN 1-800-406-0001 CONSUMER BEWARE they advertise in the local coupon books with $20 off your cleaning. The company is not registered as a business with the City of Seattle, the WA State Dept of L and I and the WA State Dept of Revenue as required by state law.

My sister-in-law has been using this company, employee Rodney for many years under the impression that her chimney was being cleaned each year and that the work he charged for was done. However we found out otherwise and have documented pictures to prove that her chimney has never be cleaned in the past 5 years and due to lack of cleaning has caused $1000+ in chimney damage and could have resulted in a house fire. She uses her standing woodstove as her primary source of heat and is on a disabled income and he continually ripped her off.

If you call the local Seattle phone # their is an agent that answers the phone that claims she is the answering service for the company based in San Ramon, CA. However she provided me the same phone number of 619-540-1452 which belongs to Craig Dalrymple, Sole owner, MacIntosh Sweeps Inc.formerly The Chimney Man If you look up The Chimney Man online you will find other complaints from local consumers. Several attempts were made to contact the owner with no return phone calls.

Recommend using (((Redacted))) if you need any chimney work done and you live in greater Seattle area.

Linda
Seattle, Washington
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 12/31/2008 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/macintosh-chimney-sweeps/san-diego-california/macintosh-chimney-sweeps-formerly-the-chimney-man-lied-about-being-licensed-in-state-didn-406807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

Not the same "The Chimney Man"

AUTHOR: Craig D - (U.S.A.)

POSTED: Tuesday, January 13, 2009

This report is about a franchise company that I (Craig Dalrymple) the owner of The Chimney Man formerly MacIntosh Chimney Sweeps in San Diego have nothing to do with. We have been serving San Diego and San Diego only since 1981. No other cities in California or any other states. You need to check with your local Better Business Bureau in Seattle and file a claim with them.

I welcome anyone to check with the San Diego BBB, of which I'm a member in good standing, for my record in here San Diego. Please do the research before making libelous accusations against a company. I received no phone calls from anyone in Seattle to 619-540-1452 and I have no 800 number. And I have never sent out coupons.

Thank you for allowing me a rebuttal.

Craig Dalrymple
"The Chimney Man"

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#1 Consumer Suggestion

GET THEIR INFO

AUTHOR: Mike - (U.S.A.)

POSTED: Thursday, January 01, 2009

I suggest any time you have a person come to your home ( or business) to do work, or sell you something, get their info from their drivers licsense.

if they refuse no doubt they are up to no good. ( after all they know where you live)

If there is a problem, you know where to find them. ( take them to small claims court, or call the police if its a criminal act)

we started doing this at our business when sales persons come in, and more times than not they take off like their a*s is on fire rather than give out their personal info.

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