• Report: #402436
Complaint Review:

Macy's And Bloomingdale's

  • Submitted: Wed, December 17, 2008
  • Updated: Wed, December 17, 2008

  • Reported By:LIC New York
Macy's And Bloomingdale's
www.macys.com Internet U.S.A.

Macy's And Bloomingdale's Macy's makes it easy to steal your identity Internet

*Consumer Comment: Unrealistic..

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I got home last night to find my mailbox full of new Macy's and Bloomingdale's credit cards. None of these credit cards had been activated and they all had stickers on them indicating that I had to call from a home phone in order to use them. I was concerned because none of these letters was mailed to my address but had been forwarded by the post office.

I did call from my home phone, but to cancel these cards rather than activate them. When I finally got through to a person, she informed me that the credit cards were opened and maxed out ON THE SAME DAY. I asked her how the cards could have been used if I had never activated them and the criminal who opened them hadn't even known my address. The woman replied that Macy's does not verify address, phone number or identity in any way. If they have a social security number, they will open a line of credit and run it to the max on the same day.

All in all, Macy's allowed the criminal who obtained my social security number to open:

- 2 lines of credit at Macy's
- 2 lines of credit at Bloomingdale's
- Max out all lines of credit (over $10,000).

This was all done with the following information:

- social security number - real
- name - real
- address - fake
- drivers licsence - fake
- phone number - fake

They made no attempt to verify the address or phone number and they made no attempt to verify that they could locate the person that they were extending over $10,000 of credit.

I'm done shopping at Macy's or Bloomingdale's. I am, however, considering shorting their stock. If they are this desperate to make sales they must be taking a beating in the current economic downturn.

LIC, New York

This report was posted on Ripoff Report on 12/17/2008 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/macys-and-bloomingdales/internet/macys-and-bloomingdales-macys-makes-it-easy-to-steal-your-identity-internet-402436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Robert - (U.S.A.)

You need to be more upset at the person who commited Identity Theft against you rather than the store. By the way if the address was FAKE how did you get the actual cards delivered in your mail? Seems that even if they did verify the address in your case it would have come back as valid.

You can stop this from happening. First file a Identity Theft report with your local police(if you have not already done so). Then contact the Credit Reporting Agencies and place a Fraud Alert on your credit report for free. Once this alert is on your report any company is then required to perform additional checks to verify it is you who is opening the account. As another check you should review your credit report for any other accounts that may have been opened.

It is unrealistic for a company to go through and verify each and every account. Walk into any store that offers instant credit or credit cards and ask what they require to open one. If any of them say anything more than an SSN and Drivers License I would be shocked. Yes in a perfect world it would be nice for them to do this without you having to place an alert, but in the world of "instant" credit it isn't going to happen.
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