Report: #840684

Complaint Review: Macys Department Stores

  • Submitted: Fri, February 17, 2012
  • Updated: Fri, February 17, 2012
  • Reported By: Robin — in Indiana United States of America
  • Macys Department Stores

    Internet
    United States of America

Macys Department Stores Macy's outsoursed accounting is now terrible Internet

Show customers why they should trust your business over your competitors...

We've done business with Macy's Department Stores for many years, liked their products and liked their service; but within the past several years it seems they've outsorced their credit-accounting and it has been a nightmare for us.  In the past we were able to pay our accounts (we had more than one) by check making the multiple payments with one check.  The credit/accounting firm Macy's began using seemed unable to do the math to apply payments correctly to the designated accounts on the check memos and as a result after a couple of months we began getting delinquent notices on one account or the other.  We called many times trying to get the situation corrected, but everytime we would make a payment on multiple account using one check this "new bunch" could not get it right!  We finally just decided to promply close out our accounts (which would run several thousand dollars); and we paid our Macy's accounts of in one lump sum.  Now, even though we paid off Macys, we are still getting billed a $14 per  month interest charges on a zero balance account!!  What?!!  Really??!!  We are now considering contacting the states' attorney generals about this; but WHO DO YOU CONTACT IN INDIA??!!!! 
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/17/2012 04:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/macys-department-stores/internet/macys-department-stores-macys-outsoursed-accounting-is-now-terrible-internet-840684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.