• Report: #1062931
Complaint Review:

Macy's Willow Bend

  • Submitted: Fri, June 28, 2013
  • Updated: Fri, June 28, 2013

  • Reported By: DrMacAlpine — Plano Texas
Macy's Willow Bend
6209 W Park Blvd Plano, Texas USA

Macy's Willow Bend / Simmons Mattress Simmons Mattress manufacturers structural defects NOT covered under their "warranty" if any stain can be found Plano Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I bought a Simmons mattress set at Macy's a couple of years ago and the mattress and box spring failed due to manufacturer's defects (according to the inspector Macy's sent out). Macys refused to honor the 10 year "warranty" because there was a small faint stain on the mattress, which they claim voids the structural warranty by Simmons.  Macy's claimed that other manufacturers use this same ploy to get out of honoring warranties for structural defects. After reading other complaints about this company and mattress manufacturer. It looks like any excuse will do to avoid standing behind their products.  Needless to say, I won't be shopiping at Macy's or buying another mattress from Simmons. Buyer beware! 


This report was posted on Ripoff Report on 06/28/2013 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/macys-willow-bend/plano-texas-75093/macys-willow-bend-simmons-mattress-simmons-mattress-manufacturers-structural-defects-1062931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Macy's Willow Bend

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?