• Report: #938528
Complaint Review:

MAD DOG Multimedia

  • Submitted: Sat, September 08, 2012
  • Updated: Sat, September 08, 2012

  • Reported By: Disabled — Sacramento California United States of America
MAD DOG Multimedia
12520 High Bluff Drive Suit 190 San Diego, CA. Internet United States of America

MAD DOG Multimedia Purchased MAD DOG LightScribe & MegaSTOR TripFormat DVD-RW Drive - Did not come with CD to load. Need "ROXIO" CD if someone can provide. Otherwise I own a "BRAND NEW" in a box product that is useless.Internet

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In 2008 I purchased a "MAD DOG LightScribe and MegaSTOR Triple Format DVD-RW Drive for the purpose of "Labeling CD's, Making Movies from other media and Burning MP3 CD's" for my grandkids.

When I got home, I discovered the box did not contain a CD for the purpose of loading the device. I called the service number on the instruction manual only to find it had been changed from a 801 San Diego Area Code to a 916 Sacramento Valley Area Code. The new phone number only goes to an answering service and is never returned.

The store I purchased it from would not help and stated they no longer carried this product and all sales were final. They told me to contact the manufacturer for help.

All I am looking for is the "ROXIO" CD so I can at least use this device until it quits. If anyone has one of these CD's that works, I would be willing to pay for the CD and Shipping.

Stores that sell these products should be held liable as they purchased and sold the product to the public as a guarantee of their endorsement. The manufacturers as well as the retailers get rich while the consumers take it in their wallets. We need legislation to protect us against these RIP-OFFS.

DISABLED - Sacramento, CA

This report was posted on Ripoff Report on 09/08/2012 05:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mad-dog-multimedia/internet/mad-dog-multimedia-purchased-mad-dog-lightscribe-megastor-tripformat-dvd-rw-drive-did-938528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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