Complaint Review: Magazine Service Center
- Magazine Service Center
6125 65th Avenue N
- Phone: 763-537-6122
- Category: Miscellaneous Companies
Magazine Service Center Automatic Renewal without notification Minneapolis Minnesota
The automated system finally processed my request after offering several more offers that eventually I would have to cancel as well or suffer another charge. After responding no to all the offers the automated system finally confirmed my cancellation. The next day I was reviewing my account again and the other two charges went through this time causing an overdraft because I wasn't anticipating the extra charges.
The total amount that was deducted for the magazine renewals was $157.00 plus a $29.00 overdraft fee from my bank. I searched the web and found several complaints similar to what I was experiencing. There was no notice the company was debiting my account or notice the magazine was up for renewal. I called back again....to be honest with you I pressed so many buttons I'm not sure how I actually got to a live person.....but after waiting on hold for several minutes I finally was able to speak with someone directly.
I explained the situation and she confirmed my cancellation of all the magazines. I asked her if there was a way to forgo the automated system to get to a live person and she said when you call you need to press *00. Yes, people.....*00 will get you to a live person.
I also asked her how to get a refund of the overdraft fee and she said I needed to send a copy of my statement with the charges and overdraft fee to 954-582-1183 then she also gave me a number to follow-up and check to make sure they received the fax 1-800-321-6247. I hope this information is helpful to anyone who needs it. This will be the last time I ever order magazines through a fundraiser!
This report was posted on Ripoff Report on 05/20/2009 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/magazine-service-center/minneapolis-minnesota-55429/magazine-service-center-automatic-renewal-without-notification-minneapolis-minnesota-453713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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