Complaint Review: Magic Clean - Internet
- Magic Clean Internet USA
- Phone: 1 604 932 2184
- Web: http://whistlercleaningservices.com...
- Category: Cleaning Services
Magic Clean http://whistlercleaningservices.com/ Magic Clean ( Whistlercleaningservices.com) are Scammers, Fraud People with bad Manners and bad Cleaning Services in Whistler, Canada Whistler Internet
*REBUTTAL Owner of company: Magic Clean Services Apology
The company advertises a flat rate cleaning service, promises to provide their own cleaning supplies and leave a clients home or office to their satisfaction. Truth is, complaints are being filed against this company all over the Internet. This company is headed by a lady named Corolla, who books all cleaning appointments. Several complaints have been filed against Debra and TrueVine Home and Office Cleaning services. Complaints filed span across several areas as follows: The company does not make an effort to pre visit the home or office, therefore blindly enters into a contract not having specified the scope of services.
This report was posted on Ripoff Report on 02/13/2015 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-clean/internet/magic-clean-httpwhistlercleaningservicescom-magic-clean-whistlercleaningservicesc-1208917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Magic Clean Services Apology
AUTHOR: Magic Clean - (Canada)
SUBMITTED: Saturday, April 04, 2015
Thank you for your feedback Ron.
I am sorry that this is the experience you had with our company and that our services did not meet your expectations. Yes, we do have a flat rate as we provide all cleaning supplies and unlike other cleaning service companies, we have a supervisor accompany each crew and clean alongside them to ensure that they are cleaning at 100%. We also offer a complimentary service where a manager will come and meet you at your property and take a walk through so that we can give you the most accurate quote possible. I apologise that this service was not offered to you, as we believe this is one way to make sure we are meeting our clients needs and hopefully, preventing having any unsatisfied customers. We appreciate your feedback and would like to resolve this issue with you, I am also unsure of what you mean by "Several complaints have been filed against Debra and TrueVine Home and Office Cleaning services." so any insight into that would be great!
Please do not hesitate to get in contact with us so we can discuss this further, and come to a resolution that you are happy with.
Regards,
Magic Clean
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