Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #574474

Complaint Review: MAGIC JACK PHONE SERVICE - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: DJ — Cocoa Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • MAGIC JACK PHONE SERVICE Internet United States of America

MAGIC JACK PHONE SERVICE They turned my phone off and admitted it was their error. Its been over days and they still haven't restored my service. I have copies of the chat sessions Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Two days ago my magic jack phone was suddenly turned off. After hours of chat conversation they admitted the mistake was made on their side. (I made copies) I was told when billing sorted it out my phone would be back on in 24 hours, and they would send me an e-mail. The e-mail never came, they admitted it was their error and still will not restore my service. The rep refused to even give me a contact phone number. She indicated I was power-less until I hear back from them. What gets me, its their fault, their error and I have no phone on because of this. I told them I am done playing around and I am going to report them. I ask why I have to go without when it was their mistake. The rep said they couldn't do anything until billing straightens out their mistake. They said it would be back on in 24 hours and it has been well past that and it still isn't resolved. I have all the copies, can you help?

This report was posted on Ripoff Report on 02/24/2010 04:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack-phone-service/internet/magic-jack-phone-service-they-turned-my-phone-off-and-admitted-it-was-their-error-its-be-574474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now