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Report: #576994

Complaint Review: Magic Jack - YMax Corp - Internet

  • Submitted:
  • Updated:
  • Reported By: Tom — Greenwood Village Colorado United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Magic Jack - YMax Corp YMAX COMMUNICATIONS CORP POB 6785 Internet United States of America

Magic Jack - YMax Corp YMax Corp BLOCKING ACCESS TO CONFERENCE SERVICES LIKE GOTO MEETING TO TRY AND SELL THEIR OWN CONFERENCE SERVICE Internet

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I have by and large been happy with my Magic Jack. I have used it for two years with little problems. I have even recommended their service to many colleagues.

I use GoTo Meeting Webinar Conference Services on a daily basis in my business, and have used Magic Jack without a problem until recently.

Suddenly, Magic Jack is blocking all access to conference call providers and redirecting you to their own conference service. They didn't try and advertise their new service, they didn't tell me why theirs was better, faster, cheaper etc... No attempt to warn me of a change in service... just all of the sudden one day, I am blocked from my normal business activity.

What company in their right mind would think they can gain my business and allegiance by disrupting my ability to carry on my daily business activities. Earn my business, don't try and steal it.

When I try and speak to them, that's when the fun begins. The live chat people can barely construct a sentence in English. Oh... another company making their fortunes off of the American consumer and yet sending their jobs overseas to a slave labor market. This should be against the law. Especially in this economic climate where people need jobs. It makes me utterly furious, and nearly every major corporation is doing it.

Through some digging I found the only contact information available through the Texas Public Utilities Commission. I believe after reading all of the reports of fraud it is time to launch a class action law suit to put these idiots out of business.

I would suggest everyone who has a complaint file it not only here, but with their local Public Utilities Commission.

The Magic Jack corporation is YMax Communications Corporation, and their information is as follows. I would flood their e-mail boxes and leave endless messages on their phone, although I highly doubt they ever listen to any of their messages.



Public Utility Commission

CLEC Report



Company:YMAX COMMUNICATIONS CORP.
Tracking No: CL060004
Type: CorporationStatus: Active
Approved: 02/02/2006Relinquished:



Provider Type: Facilities-based & ResaleCert Serv Area: Entire State of Texas
Local Call Svc: No Service
Dome. Long Dist: No Service
Inter. Long Dist: No Service



POTS:No ServiceISDN:No Service
ADSL: No ServiceHDSL: No Service
SDSL: No ServiceRADSL: No Service
VDSL: No ServiceOPT SVCS: No Service
T1 Pvt Line: No ServiceT1 Fract: No Service
56K Switch: No ServiceFrame Relay: No Service
Wireless: No ServiceLong Dist: No Service
Other: No Service









Service Area Notes: Entire State of Texas




Mailing Address







Primary: Mailing / PO Box
 YMAX COMMUNICATIONS CORP
P O BOX 6785

WEST PALM BEACH, FL 33405-6785
Main:561-586-3380
Alt:--
Fax:561-586-2328
Email:peter.russo@ymaxcorp.com


 Contact
 YMAX COMMUNICATIONS CORP
P O BOX 6785

WEST PALM BEACH, FL 33405-6785
Main:561-586-3380
Alt:888-230-0060
Fax:561-586-2328
Email:mike.shippey@ymaxcorp.com


 Company / Physical
 YMAX COMMUNICATIONS CORP
5700 GEORGIA AVENUE

WEST PALM BEACH, FL 33405
Main:561-586-3380
Alt:888-230-0060
Fax:561-586-2328
Email:peter.russo@ymaxcorp.com















 Authorized Rep
 YMAX COMMUNICATIONS CORP
P O BOX 6785

WEST PALM BEACH, FL 33405-6785
Main:561-586-3380
Alt:--
Fax:561-586-2328
Email:peter.russo@ymaxcorp.com





>
 Agent for Process
 YMAX COMMUNICATIONS CORP
350 NORTH ST PAUL

DALLAS, TX 75201
Main:214-979-1172
Alt:214-979-1172
Fax:214-754-0921
Email:info@ctadvantage.com









Associated Names













Primary: YMAX CORPORATION









Identification Numbers









This report was posted on Ripoff Report on 03/02/2010 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack-ymax-corp/internet/magic-jack-ymax-corp-ymax-corp-blocking-access-to-conference-services-like-goto-meeting-576994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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