• Report: #1045567
Complaint Review:

Magic Jack

  • Submitted: Tue, April 23, 2013
  • Updated: Tue, April 23, 2013

  • Reported By: themessenger — pinellas park Florida
Magic Jack
Internet United States of America

Magic Jack, Magic Jack Plus Wont Renew Account after taking the money. Account under reveiw?? For what? I paid to use it?? Internet

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I bought a magic jack plus a year ago used it fine, time for renewal i paid with credit card and they turned account back on for a few days, then the account is under review for 3 weeks now. They took the money. Try and find a number to call them?? Good Luck i couldnt find one. They made me do a live text chat with a rep to find out whats wrong. They say account under reveiw so they meight not renew my account and i use that number for my business, so if you plane on using the same number longer then 1 year be careful.

When i told the person on chat i was reading the ripoff report while i was typing him because he couldnt help me he decided to disconnect the chat and not help anymore. They must be hiding from something. Not very professional from a large company  I recommend finding another phone solution  for your needs. customer service here sucks!!!!!!

This report was posted on Ripoff Report on 04/23/2013 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/magic-jack/internet/magic-jack-magic-jack-plus-wont-renew-account-after-taking-the-money-account-under-revei-1045567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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