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Report: #1045567

Complaint Review: Magic Jack - Internet

  • Submitted:
  • Updated:
  • Reported By: themessenger — pinellas park Florida
  • Author Not Confirmed What's this?
  • Why?
  • Magic Jack Internet United States of America

Magic Jack, Magic Jack Plus Wont Renew Account after taking the money. Account under reveiw?? For what? I paid to use it?? Internet

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I bought a magic jack plus a year ago used it fine, time for renewal i paid with credit card and they turned account back on for a few days, then the account is under review for 3 weeks now. They took the money. Try and find a number to call them?? Good Luck i couldnt find one. They made me do a live text chat with a rep to find out whats wrong. They say account under reveiw so they meight not renew my account and i use that number for my business, so if you plane on using the same number longer then 1 year be careful.

When i told the person on chat i was reading the ripoff report while i was typing him because he couldnt help me he decided to disconnect the chat and not help anymore. They must be hiding from something. Not very professional from a large company  I recommend finding another phone solution  for your needs. customer service here sucks!!!!!!

This report was posted on Ripoff Report on 04/23/2013 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/internet/magic-jack-magic-jack-plus-wont-renew-account-after-taking-the-money-account-under-revei-1045567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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