Complaint Review: Magic Jack - Nationwide
- Magic Jack www.magicjack.com Nationwide U.S.A.
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- Category: Telephones
Magic Jack 30-day Free Trial (Not True) Magic Jack charged me immediately, not after 30 days and refused to give me a refund Nationwide
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I ordered the Magic Jack sometime this May, 2008 based on what I saw on TV. It seemed like a neat device and they had a 30-day free trial in which they will not charge you for anything until you try it for 30 days. I got my magic mack maybe after a week and I was happy about that. I was also happy with the online chat support which was sadly missing with Skype that's why I cancelled my skype subscription. The magic jack was a replacement for my Skype. The gadget works.
However, my gripe about the company is that they immediately charged me for $66.85 when it clearly shows in the order details they sent me that they were only going to charge me $19.95 and the rest after 30 days. I talked to someone in the billing department (online chat) and he refused to refund the difference saying that he cannot refund the money until I return my magic jack. So I call this false advertisement. If they want to charge me immediately, then they should not say they will give you a 30-day free trial.
Noni
Burbank, California
U.S.A.
This report was posted on Ripoff Report on 05/27/2008 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jack/nationwide/magic-jack-30-day-free-trial-not-true-magic-jack-charged-me-immediately-not-after-30-da-335009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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